frequently asked questions
frequently asked questions

Does Long Phuong Porcelain accept logo printing on corporate gifts?

Printing logos on business gifts is a top service at Long Phuong Porcelain. In addition to guaranteed porcelain quality, enamel color and advanced logo printing technology, Long Phuong Porcelain also supports your business in designing exquisite gift boxes. , luxurious.

Can I get a discount when purchasing a large order?

The larger the order, the higher the discount up to 20%. With a production capacity of 100,000 products/day, Long Phuong Porcelain is confident to bring customers the best experiences.

What types of products does Long Phuong Porcelain have?

Long Phuong Porcelain has more than 400 product designs ranging from colors, designs and sizes. Including: dishes, mugs, teapots, decorative porcelain, porcelain samples with logo printed as gifts, product lines supplied to restaurants, hotels, and supermarkets.

Does Long Phuong Porcelain have a return policy?

Time to apply for return: Within 03 days since the customer received the product.

For returns of defective goods, Long Phuong will support shipping costs for customers. In case of exchange because you want to change the product because you no longer like it or any other reason, you will pay the shipping fee for both ends: ship to - ship back.

Do you accept production on request?

Long Phuong Porcelain can produce designs according to customer requests (for orders of 1000 products or more)

Does Long Phuong Porcelain have a showroom?

Currently, Long Phuong Porcelain has 03 large showrooms at the following 3 facilities:

  • Hanoi: 59 Cua Bac, Truc Bach Ward, Ba Dinh District
  • Ho Chi Minh City: A33 Dong Duong residential area, Phu Huu, District 9, Thu Duc.
  • Bac Ninh: Hap Linh Industrial Park, Hap Linh Ward, City. Bac Ninh.

Is Long Phuong's porcelain material safe for health?

Long Phuong's porcelain production process is meticulously tested at each step: selecting raw materials, firing 3 times at a temperature of 1380 to completely remove cadmium and residual toxic substances in porcelain. Therefore, porcelain quality ensures safety for human health.

Can Long Phuong's ceramic products be used in microwaves and dishwashers?

Long Phuong Porcelain products are safe to use in microwaves and dishwashers. Good scratch resistance, high heat resistance.


CEO of Long Phuong Group Joint Stock Company, with more than 20 years of exploration and research to obtain the best formulas and professional experience, Long Phuong Porcelain has produced more than 400 designs of all kinds of household porcelain, Significant contributions to Vietnam's ceramic industry.

0989 595 866